SEIKO MOD NAUTILUS | OPEN HEART ROSE GOLD

1- We receive your order

2- We assemble and inspect the watch in our workshop

3- We ship your package

4- You receive an email/text with your tracking number

5- A few days later, you receive your watch

Assembly : It takes 3 to 5 business days to assemble your watch.

Quality Testing : After assembly, we spend 1-3 days on testing and quality control to ensure optimal performance.

Shipping : Your watch is then shipped, which usually takes 3 to 5 business days.

Overall, the entire process from start to finish takes between 7 and 13 business days (Monday to Friday), ensuring that every watch meets our high standards before reaching you.

As for cost, shipping is completely free.

The package will be dropped off at a collection point with your permission, and we can reschedule delivery to a date and address convenient for you.

Alternatively, you can simply reschedule the delivery yourself.

All our watches come with a 3-year warranty, and we will repair your watch free of charge within 7 days.

Simply send us a message describing the problem, and your watch will be sent to our workshop for repair before being returned to you as good as new.

You also have the option to purchase an extended warranty after placing your order.

If you wish to return your watch, the process is simple and hassle-free:

Contact Us - Send us a message to request a return, specifying whether you would like an exchange or a refund.

Receive your return label - We will provide you with a prepaid return label.

Prepare the packaging - Make sure the watch is in perfect condition, without any imperfections or signs of use.

Ship the package - Drop it off at the designated shipping point.

Processing your request - Once we have received the watch and checked its condition, we will proceed with the exchange or refund.

You have 30 days from the date of receipt to return your watch.